BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I rarely say this in reviews, but NEVER again would I stay here.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. That's small potatoes compared to the major management issues here.
#HOME 2 SUITES INDEPENDENCE OHIO ADDRESS FREE#
I won't even complain about little things like not being offered free waters for being a hilton honors member. This wasn't a one time "party" with sloppy people, this was out and out neglect of the pool area. Walls and doors scraped up, the show in room had pubic hairs in it, the soap dispenser broke and fell on my child's head, the pool was a nightmare.no towels on rack-but a first aid kit split open with bandaids and supplies all over the rack, used bandaids around the pool, hair ties and other garbage at the bottom of the pool, a mens tank top laying around, and the pool was so cold we couldn't stay there more than 5 minutes. It just has a feeling that they just got too tired to try anymore. Home2 Suites by Hilton Cleveland Independence: Awesome stay - See 327 traveler reviews, 67 candid photos, and great deals for Home2 Suites by Hilton Cleveland Independence at Tripadvisor. guests: Holiday Inn Express Cleveland Downtown, an IHG Hotel - 2.
near Embassy Suites by Hilton Cleveland Rockside in Independence, OH. All Residence Inn By Marriott Hotels in Berea, OH (50+). Like the bathroom door doesn't close all the way nor lock. Independence Embassy Suites by Hilton Cleveland Rockside. Other than that, it's more worn than last year. See 319 traveler reviews, 67 candid photos, and great deals for Home2 Suites by Hilton Cleveland Independence at Tripadvisor. And Faye please don't fire him for being honest, I applaud him. Home2 Suites by Hilton Cleveland Independence: Comfortable overnight stay. Even the kind, but new kid at the front desk said it was a pretty steep incidental charge. I'd call is a bold lie, but the reality is she was just making stuff up. I went back to my bill from 16 months ago and you got it, there was no $150 charge for "incidentals". And the thing that irks me is that Faye told me that they've had this policy in place for 2 years. Yes they argue that it'll go back on the card, but just put my "card on file" like every Hilton and other chains do. My family and I were too tired to argue, i just didn't like having to pay $300 for a room that was $150 (which increased $20 while I was discussing this with Faye on the phone-since she wasn't on site). Sure I've had hotels "keep my card on file" for incidentals, but I've never had a hotel double my bill upfront for a $150 room to $300. Home2 Suites by Hilton Cleveland Independence: It works - See 325 traveler reviews, 67 candid photos, and great deals for Home2 Suites by Hilton Cleveland Independence at Tripadvisor. First, I've traveled a lot in this post-Covid era and I have never been charged for incidentals. So this has nothing to do with the front line staff, but everything to do with the management, specifically Faye who writes all the responses to reviews. Home2 Suites by Hilton Cleveland Independence: Good hotel, clean, friendly staff - See 325 traveler reviews, 67 candid photos, and great deals for Home2 Suites by Hilton Cleveland Independence at Tripadvisor. Home2 Suites by Hilton Cleveland Independence: Not far off from a 5 hotel - See 319 traveler reviews, 67 candid photos, and great deals for Home2 Suites by Hilton Cleveland Independence at Tripadvisor. I reviewed this hotel 16 months ago and said good things about the place, but things have gone downhill since then big time.
0 kommentar(er)
